Terms of Service
Effective Date: June 25, 2026
These Terms of Service ("Terms") govern your use of the website and services provided by Neurovelocity Inc ("Company," "we," "us," or "our"). By engaging our services or submitting an inquiry, you agree to these Terms. If you do not agree, do not use our services.
1. Acceptance of Terms
By contacting us, submitting a form, entering into a service agreement, or using our website, you confirm that you are at least 18 years old and legally authorized to enter into a binding agreement on behalf of yourself or the company you represent.
2. Service Scope and Limitations
Neurovelocity Inc provides digital advertising services including, but not limited to: paid campaign management on Google, TikTok, and Meta; campaign strategy advisory; and done-for-you media buying.
The specific scope of services for each client engagement is defined in a separate written agreement, proposal, or statement of work. Services not described in that agreement are not included unless explicitly added in writing.
We reserve the right to decline any engagement that conflicts with our values, capabilities, or applicable platform policies.
3. Client Responsibilities
You agree to:
- Provide accurate information about your business, products, and target audience.
- Grant us the access necessary to perform the agreed services (e.g., ad account access, analytics access).
- Comply with the terms of service of all relevant advertising platforms.
- Ensure that any assets, copy, or materials you provide do not infringe on third-party intellectual property rights.
- Respond to requests for approval or information within agreed timelines to avoid delays.
4. Quotes, Fees, and Payment Terms
All fees are outlined in the applicable proposal or service agreement. Quotes are valid for 14 days from the date of issue unless otherwise specified.
Payment terms, including due dates and accepted payment methods, are specified per engagement. Late payments may result in a pause or suspension of services. We reserve the right to charge a late fee as outlined in the relevant agreement.
Ad spend (the budget charged directly to your ad platform accounts) is separate from our service fees unless otherwise agreed in writing.
5. Revisions and Change Requests
Changes to campaign scope, strategy, or deliverables requested after project commencement may be subject to additional fees. We will provide a written estimate for any material scope changes before proceeding.
6. Intellectual Property
Any campaign assets, copy, or creative materials we develop for you as part of a paid engagement become your property upon full payment of the applicable fees.
We retain the right to use non-confidential aspects of the work (e.g., general campaign structure approaches) as part of our internal knowledge base. We will not use your brand name, specific creatives, or proprietary data in public-facing materials without your written permission.
7. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement — including pricing, strategy documents, campaign data, and business plans — and not to disclose it to third parties without prior written consent, except as required by law.
8. Disclaimers
Advertising results depend on many factors outside our direct control, including platform algorithm changes, market conditions, product-market fit, and ad spend levels. We do not guarantee specific ROAS, conversion rates, or revenue outcomes.
Our website and materials are provided "as is." We make no warranties, express or implied, regarding accuracy or fitness for a particular purpose.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Neurovelocity Inc shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website, including lost profits or business interruption, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of a service engagement shall not exceed the fees paid by you for the specific service giving rise to the claim in the thirty (30) days preceding the claim.
10. Termination
Either party may terminate an engagement by providing written notice in accordance with the terms of the relevant service agreement. Upon termination, you are responsible for any fees incurred up to the termination date. We will provide reasonable transition assistance upon request.
11. Governing Law
These Terms shall be governed by the laws of [State/Country], unless otherwise specified in a written service agreement between the parties. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction.
12. Changes to Terms
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.